Can I join ESN Sea Battle, if I am not an Erasmus/exchange/international student?
Yes, you definitely can, and the same goes for your friends! The only criteria is that you have to be at least 18 years old.
Can I travel with my national ID?
Yes, national ID cards issued in the EEA are valid for the cruise. It should state your nationality and be valid for travel within the EEA. This means that a driving licence and other local IDs are not valid. Another option is to use your passport, of course. If you’re from outside of Europe, make sure to also bring your visa/residence permit with you.
How accessible is the event?
ESN Sea Battle is accessible for everyone. Allergy-friendly and accessible cabins can be arranged on request. Please contact us at email@example.com.
Where is the harbour? What is the nearest metro stop?
The address of the harbour is:
Tallink Silja Line
115 74 Stockholm
AS TALLINK ESTONIA
In Stockholm, the terminal is in walking distance from Metro station Gärdet on Red line 13. From the metro station, the path to the terminal is signposted.
In Tallinn, the terminal is within walking distance from the city centre.
What is the best time to arrive in the harbour, and when do we come back to Stockholm?
Check-in will be at 13:00 on Monday, November 13, and we ask you to arrive at the terminal latest by this time.
The cruise is scheduled to arrive back to Stockholm at 10:30 on Wednesday 15 November. However, we suggest you allow some extra time if you book connecting transportation.
Will there be WiFi?
Yes, there is Wi-Fi on board the cruise ship. There is internet coverage for most, but not all, of the cruise.
Can I pay with cash/card on the boat?
In stores and restaurants on the cruise ship, you can pay with credit/debit card or by cash (EUR only). Note that in bars, cash is not accepted – cards only. All prices onboard the cruise ship are in EUR.
Can you drink water from the tap?
Yes, the tap water onboard the cruise ship is safe to drink.
Can I bring my own food and drinks onboard?
It is forbidden to bring food and alcoholic drinks onboard the cruise ship. Such items will be confiscated during boarding. However, you can find a wide offering of food as well as a tax-free store onboard the ship.
Tickets and Payment
How quick do you need to be in order to secure yourself a spot?
The tickets usually sell out fast, so we recommend booking as soon as you know that you will be able to join us on this cruise.
Can I buy tickets for my friends?
Absolutely, you can purchase tickets for up to 4 people in one order (depending on cabin type – max 1 entire cabin per order). If you are a bigger group, you can make additional bookings.
Can I book an entire cabin?
Yes, you can! Just add as many tickets as there are beds in the cabin type you selected (i.e, for Warrior you have 4 beds per cabin, so 4 tickets).
My friends already have their ticket, can we all stay in the same cabin?
If your friends have made separate bookings, use our cabin preference form (sent out to all participants) so we can put you in the same cabin. Important note: All of you must have the same cabin type!
My friends booked another cabin type than what I did. Can I change my cabin type to theirs?
We can upgrade your cabin type (to a cabin with the same or higher ticket price), provided the cabin type is still available. If you’d like to downgrade your cabin, the price difference will not be refunded. Contact us at firstname.lastname@example.org, and we will help you with this.
My group is staying in multiple cabins. Can you put us in cabins that are next to each other?
Unfortunately, this is not possible.
I have a ticket for Sea Battle but can’t make it any more. Can I transfer my ticket to someone else?
Yes, transferring tickets (name changes) is possible until 14 days before departure. Find your order confirmation email, click the link to view your order, and on that page, click “Change details”. Then, update all the passenger details to that of the new person, and save the changes.
My payment failed, how can I fix that?
Make sure you have activated online payments and international payments with your card provider. If the issue persists, contact us at email@example.com.
My order status is “Pending”, what does that mean?
There is an outstanding amount to be paid for your order. This is usually due a failed payment. Please go to your order page (find the link in the “Order placed” email), and attempt the payment again. If the issue persists, contact us at firstname.lastname@example.org.
Do I need a credit card to purchase a ticket?
We accept all common credit and debit cards (Visa, Mastercard, AMEX etc).
I did not get a confirmation email, what now?
Please check that the email is not in your spam folder. If you still can’t find it, you might have typed your email address incorrectly. Contact us at email@example.com, and we can update the email address of your order.
I forgot to book my ticket with the discount, is it possible to still get the discount afterwards?
The ESNcard discount must be applied when you place the order. We can’t add it retroactively.
I am not 18 years old yet but will be right before the event, is it possible for me to buy the tickets now?
Of course, you just have to be 18 years old at the time of the event.
My identity document (ID) will expire before the cruise, but I’m going to get a new one before the cruise starts. Can I still book a ticket now?
Yes, just remember to keep in mind delivery times of your ID, as a valid ID is required for travel. Update the ID details on your booking as soon as you receive your new ID.
How can I get the ESNcard discount?
It’s easy – just follow these 3 steps:
- Buy your ESNcard from your local ESN section – Find your nearest one here*
- Register your ESNcard on ESNcard.org
- Book your discounted Sea Battle ticket by entering your ESNcard number during checkout
*Please note, ESNcard eligibility requirements applies. All international students or interns are eligible. Local students can get an ESNcard if they are an active or alumni volunteer for ESN, or if they are actively part of a buddy program for international students.
Where can I find my ESNcard number?
The ESNcard number is printed on the front side of your physical ESNcard. Make sure to type it correctly, both when registering your card and when booking your Sea Battle ticket.
Why can’t I use my ESNcard to book tickets for all my friends?
We offer a discounted price for ESNcard holders since they are supporting the Erasmus Student Network through their membership. This membership is personal, and therefore the discount can only be applied to one ticket.
I’m getting an error related to my ESNcard during checkout. What am I doing wrong?
First, check the error message for details. You might not have completed the registration process on esncard.org. If you have trouble logging in on this site, check your emails (and spam folder), often it is due to you not having verified your email address.
It may also take up to 3 hours before the registration of your ESNcard shows up in our systems. If the issue persists after this, contact us at firstname.lastname@example.org.
Do I need to have the ESNcard to be able to participate in the event?
Of course not – We are all for social inclusion, and thus our event is open for everyone. ESNcard holders can buy cruise tickets and pre-event tickets at a discount, but apart from that, non-ESNcard holders can also enjoy the very same once-in-a-lifetime experience that ESN Sea Battle is!
Is there a refund policy?
We can refund your ticket up to 14 days before the departure date. A cancellation fee of 25% of your ticket value applies. Contact us at email@example.com if you’d like to cancel your ticket.
Can I sell or transfer my ticket to someone else if I decide not to go?
In most cases, it is better to transfer (name change) your ticket than to cancel it. This can be done free of charge until 14 days before departure. Once you have found someone to take over your ticket, find your order confirmation email, click the link to view your order, and on that page, click “Change details”. Then, update all the passenger details to that of the new person, and save the changes.
How do you refund me?
We refund your money to the payment method used for your original purchase. This process can take up to 5-10 business days.
Note: If the refund is done shortly after you placed your order, the refund might instead be processed by cancelling our original charge on your card. In that case, you will not see either the charge, nor the refund, on your card statement.
I am wondering whether I belong to your target audience. Is it just ”party people” or how does it work?
The programme of ESN Sea Battle is very diverse. With a strong focus on inclusion, we adapt more and more activities each year to create a safe and fun environment for everyone. While, of course, we have themed parties at night, our program also consists of various games, sightseeing tours of Stockholm and Tallinn, challenges and social events throughout the whole time of the journey.
Over the years, we have built a solid reputation as an event that cares about people, their needs and desires, and we hope you will join us to have this unique experience for yourself.
What kind of activities will there be on the boat?
Expect city sightseeing, karaoke, live DJs, treasure hunts, sing-along, dance classes and much more! You will find all the details once our official Programme is released, closer to the departure date.
What precautions are taken to keep everyone safe onboard?
For the organisers of ESN Sea Battle and all of our volunteers, safety is top of mind. We actively work for a safe environment through our Safe Battle initiative, by which we will have trained volunteers around the ship throughout the evening programme, in addition to security and medical personell from Tallink Silja (our cruise operator). Reach out to any of us volunteers or a member of staff if you have any concerns!
When should I arrive in Stockholm?
If you arrive on Sunday 12 November for the pre-event, please be at the Generator Hostel by 13:00 for check-in. The afternoon activities will start shortly thereafter.
On Monday 13 November, please arrive at Värtaterminalen (ferry terminal) latest by 13:00, as check-in will take place then. You will receive further instructions about check-in in our Survival Guide.
Can I stay in Tallinn and not come back to Stockholm?
Yes, you can stay in Tallinn, but please inform a Sea Battle volunteer if you choose to do so.
I am coming from another country or city, is there any transportation available?
Some local ESN sections provide group transportation to and from ESN Sea Battle. Please contact them for details.